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  Home Financial Services

Assessment Solutions: Financial Services
Assessment Management Solutions for Skills Development, Certification and Compliance

Overview

Questionmark supports financial services organizations with a range of assessment management capabilities that help ensure compliance, certify skills and align the competencies of your workforce with strategic objectives. Questionmark’s assessment management solutions enable you to:

  • Lowers cost and minimizes time to submit accurate proof of compliance
  • Efficiently deliver and monitor course evaluations that help you improve effectiveness of learning programs
  • Enable employees to develop themselves on business skills and product knowledge to better service customers
  • Manage employees by competencies to improve customer satisfaction and profitability
  • Measure skills and close competency gaps to adapt with changing market needs.

Questionmark's assessment management technologies enable learning and testing professionals to author, schedule, deliver, and report on surveys, quizzes, tests and exams. Questionmark is available for on-premise deployment or as an OnDemand-demand solution and can be integrated with other systems.


Distributed Authoring

distributed authoring and item managementQuestionmark OnDemand and Questionmark Perception enable geographically dispersed authors and SMEs to create, review and deploy items and tests in shared repositories. Questions can be organized by topics and sub-topics and classified by difficulty levels and other criteria.

Translation management streamlines localization and delivery of multilingual assessments.

Questionmark Live provides SMEs an easy, collaborative browser-based authoring, complete with version tracking and roll-back features.



Blended Delivery
Blended DeliveryQuestionmark's auto-sensing, auto-sizing delivery features take the guesswork out of blended delivery, enabling you to author an assessment once, schedule it once and then deliver it in as many different ways as they like – including standard web browsers on PCs or Macs and mobile devices such as Blackberry or iPhone.

Assessments may also be delivered “offline” via Questionmark to Go, or can be printed for scanning in participant’s answers.


Secure Delivery and Content
Questionmark Secure is designed to help you provide secure environment in which to deliver high stakes assessments such as tests and exams by "locking down" the participant’s PC, disabling the keys and functions used to print, screen capture, and task-switch. Questionmark Secure can significantly reduce the risk of cheating when deployed along with other defenses to combat impersonation, content theft and cheating deployed along with other defenses to combat impersonation and content theft. Learn more...



Reporting and Analytics
AnalyticsQuestionmark offers many pre-defined reports and analytics – including item analysis, test analysis, survey reporting and more – that enable you to analyze and share results with stakeholders. Questionmark's reporting and analytics help learning and training professionals determine:
  • What did participants think of the learning experience?
  • What did participants learn from the training or course?
  • How do I coach test takers to improve performance?
  • Are my questions valid and reliable?
  • How did one group of test takers compare to another?

Click to learn more...



Accessibility

Questionmark assessments delivered online is optimized for screen-reader compatibility and support navigation using the keyboard or alternate pointing devices. Participants can easily toggle text size and contrast controls in online assessments.



Services & Consulting
wrench Questionmark provides a range of services aimed at helping organizations

  • Accelerate time to deployment
  • Automate business processes
  • Customize reporting and analytics
  • Deploy and integrate Perception with other systems

Click here for more information



  Customers  
 

Scotiabank Deploys Perception to Assess Call Center Employees

  icon Financial Services Firm Integrates Perception with SAP® SAP Human Resources and Learning Management
  icon

Fremont Investment and Loan confirming the capabilities of loan underwriters

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Performance-based Training Helps Online Lender Reduce Employee Turnover

     
 
White Papers
  icon Assessments through the Learning Process
  icon Delivering Assessments Safely and Securely
  icon Item Analysis Analytics
         
 
Resources
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